Effective Date: [06/19/2025]

At OroGro 307, we’re committed to delivering our premium, natural liquid humate product to your farm quickly, safely, and efficiently. Whether you’re purchasing a single container or placing a bulk order, we aim to make the process as smooth as possible.

Please read this page carefully to understand our shipping and returns policies.

🚚 Shipping Information

1. Delivery Regions

We currently ship to:

• Domestic regions (within [USA, Canada])

• Select international destinations (contact us for availability)

   

For bulk international orders, please email us at [Insert Email] or call [Insert Phone Number] for custom logistics and freight quotes.

2. Processing Time

• Orders are typically processed within 1–2 business days of payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

   

3. Shipping Methods

We offer the following shipping options:

• Standard Shipping (3–7 business days)

• Express Shipping (1–3 business days)

• Freight Delivery for bulk agricultural orders

   

All shipments include tracking and delivery confirmation.

4. Shipping Costs

Shipping charges are calculated at checkout based on weight, volume, and destination. Bulk orders may qualify for free or discounted shipping.

❗ Delivery Delays

While we strive to meet all estimated delivery times, some delays may occur due to:

• Weather conditions

• Customs clearance (for international orders)

• Carrier-related issues

   

We will keep you informed and work diligently to resolve any delays as quickly as possible.

🔁 Returns & Refunds

We stand by the quality and performance of OroGro 307. If you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return within 30 days of delivery if:

• The product was damaged in transit

• You received the wrong item

• You are not satisfied with the product’s performance (see satisfaction policy below)

   

Note: Opened or used containers are only eligible for return if there is a product defect or performance issue, subject to review.

2. How to Request a Return

To initiate a return:

1. Email us at [Insert Email] with your order number and reason for return.

2. Our support team will provide return instructions and a shipping label (if applicable).

3. Pack the product securely and send it back within 7 days of approval.

    

3. Refunds

• Once your return is received and inspected, we will notify you of approval or rejection.

• If approved, your refund will be processed within 5–10 business days, back to your original method of payment.

   

4. Non-Returnable Items

• Opened product containers without defect

• Products returned after 30 days

• Custom or bulk-blended orders (unless defective)

   

💬 Questions?

If you have any questions or concerns about shipping, returns, or refunds, please contact our customer support team:

OroGro 307 Support Team
📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]
📍 Address: [Insert Office or Warehouse Address]

We’re here to ensure you have a hassle-free experience with OroGro 307—from soil to shipment.